amjili Privacy Policy: How Your Personal Data Is Collected, Used, and Protected in the Philippines

When you register on amjili, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and mobile number. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old as required under Philippine regulations. During normal use of the platform, we automatically gather technical data such as your device type, operating system, browser version, IP address, and session timestamps. Payment-related information — including your GCash number or bank account details used for deposits and withdrawals in Philippine pesos — is collected and processed securely through our payment partners. We may also collect records of your gameplay activity, betting history, and any communications you send to our support team. All information collected is limited to what is necessary for the operation of the platform and the fulfilment of our legal obligations. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance.

The personal information we collect is used primarily to create and manage your account, process deposits and withdrawals in PHP, and deliver the sports betting, bingo, and casino-style entertainment services available on the platform. We use your contact details to send you important account notifications, security alerts, and responses to support enquiries — these service communications are not optional and are necessary for the safe operation of your account. Your gameplay and transaction data is used to detect and prevent fraud, money laundering, and other prohibited activities, in line with our obligations under Philippine law. Where you have opted in, we may use your contact details to send you information about promotions, VIP programme updates, and platform news — you can withdraw this consent at any time by contacting the support team. Technical data collected during your sessions is used to improve platform performance, fix bugs, and optimise the mobile experience for Filipino players. We do not use your personal information to make automated decisions that produce legal or similarly significant effects without human review. Aggregated, anonymised data may be used for internal analytics and product development purposes.

amjili does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform, including payment processors that handle PHP transactions via GCash and local bank transfers, identity verification partners, and cloud infrastructure providers. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection standards and to use it solely for the purpose for which it was shared. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of amjili or its players. In the event of a business restructuring or transfer of ownership, your data may be transferred to the new entity, and you will be notified of any such change in advance. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place. Any disclosure beyond the above circumstances will only occur with your explicit prior consent.

amjili implements a range of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols, ensuring that your login credentials, payment details, and personal information are protected in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. You are also responsible for maintaining the security of your own account by keeping your password confidential and logging out of shared devices after each session. If you suspect that your account has been compromised, please contact our support team immediately so that protective action can be taken without delay.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have a number of rights in relation to the personal information we hold about you. You have the right to be informed about how your data is collected and used, which is the primary purpose of this Privacy Policy. You may request access to a copy of the personal data we hold about you at any time by contacting our support team, and we will respond to your request within a reasonable timeframe. If any of your personal information is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply to us. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to the support team through the contact details available on the platform. We are committed to responding to all data rights requests promptly and transparently.

We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering and gaming compliance requirements. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with regulatory obligations. Gameplay and session data may be retained for a shorter period unless it is required in connection with an ongoing investigation, dispute, or legal proceeding. When your data is no longer required for any lawful purpose, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. You may request early deletion of your data where no legal retention obligation applies, and we will assess such requests on a case-by-case basis. We do not retain data for longer than is necessary, and our retention schedules are reviewed periodically to ensure they remain appropriate. If you have questions about how long specific categories of your data are kept, please contact the support team for clarification.